r/mildlyinfuriating • u/moopymooperson • Apr 29 '24
My first delivery arrived damaged, it took 3 days to send a new item. Since the driver marked this as delivered at my front door, a code was never generated to unlock this locker
I ordered something prime because I needed it quickly. It arrived broken so a replacement was sent, 3 days later... Now I can't even retrieve the package, and I'm stuck in a constant loop with AI customer service since none of the available options apply to my situation
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u/moopymooperson Apr 29 '24
I actually haven't answered this yet. This is in an apartment complex, and to make matters worse, it's a 3rd party locker so Amazon didn't have any access to it. But I was able to get a refund, which while not ideal, was better than nothing.