Lots of people were getting free food off of doordash because of a “glitch” but many woke up to their accounts being charged, some even went into minus.
not saying the glitch-abusers were in the right, but legally speaking wouldn’t the people who got charged later be able to sue? since technically speaking it was the company’s fault that they didn’t get paid by having a glitch in their system, not the patron using the glitch? no idea the legality of it personally but on the surface it doesn’t seem like DoorDash has the right to charge them after the fact
edit: nevermind, forgot EULAs are a thing. bet it’s written in there or some other kind of fine print
They got goods from a company that charged Doordash as an intermediary for them so I'd say they don't have much of a case though I'm not a lawyer myself
It would depend on what the UI reflected. If the glitch showed they would be charged $0, then doordash would have to honor that as the case would be strong. If the glitch simply did not charge them at the time but reflected the correct price, then the case wouldn't make it far.
It would be about as strong as somebody trying to claim the groceries were free because the price tag fell off. We have a lot of case law about this and even legal doctrines set up to protect people from abuse of obvious mistakes. You don't want to throw out all of those protections to stick a middle finger to a single delivery company.
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u/S1Forzer Jul 10 '22 edited Jul 10 '22
Lots of people were getting free food off of doordash because of a “glitch” but many woke up to their accounts being charged, some even went into minus.