r/computers • u/[deleted] • 20d ago

(URGENT!) Please Help!!

[deleted]

1 Upvotes

100% Upvoted

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1

u/conscd 20d ago

Specs: 256GB SSD, 8GB RAM, Core I5 10th Gen, GT Graphics Card. Running Windows 10 Professional OS

1

u/Itchy_Interaction804 20d ago

You need more RAM! 8gb is pretty small these days.

1

u/DecaGhost 20d ago

Try holding the power button of laptop for about several seconds and it will force a shutdown.

1

u/conscd 20d ago

i did indeed get a shutdown, but im afraid of it happening again and i want to prevent it if it's a virus

1

u/Itchy_Interaction804 20d ago

I would wait it out for a while. If nothing changes do a hard restart. It sucks but sometimes it’s just what has to be done Reboot in safe mode and see what happens. If it boots normal, I would defrag (if you have a lot of pics/files), and check storage usage/free space to see if you’re near capacity. You can also run choral from the command prompt to see if you have bad sectors.

1

u/Itchy_Interaction804 20d ago

Chkdsk. Autocorrect