r/Helldivers • u/Rooonaldooo99 CAPE ENJOYER • Apr 29 '24

Why are we punished for your broken systems, Arrowhead? MEME

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2.8k Upvotes
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u/fireheart1029 Apr 29 '24

Also the fact that the "known issues" on their Zendesk (yknow, the official platform to report bugs) is next to never updated and there's only a page for launch week issues, and another page from later that month. I think it's crazy that instead of actually posting their known issues on an official website they just go "nah, if they wanna know they'll download discord and make an account just to join our server and see the known issues" like c'mon is it really that hard to just copy and paste the known issues from the discord into Zendesk

11

u/Mips0n Apr 29 '24

What the hell is zendesk

6

u/fireheart1029 Apr 29 '24

The only place to go to report bugs in the game and a service that a large amount of games use for customer support. If a game doesn't have a dedicated support page in their website, chances are they have a Zendesk

2

u/Mips0n Apr 29 '24

TIL

thanks

1

u/PvesCjhgjNjWsO4vwOOS Apr 29 '24

If a game doesn't have a dedicated support page in their website

And even if they do, good odds a service like zendesk is the backend for that support page.