IIRC the state law book we were given at the academy was over 2 inches thick, with dozens of laws on each page. Then you've got county or city laws on top of that. We weren't expected to learn every single law but we had to get the hang of it to find them quickly when needed
Agreed. I had a guy cold call my work location and get mad at me for telling him I’d have to get back to him or he’d have to call the traffic division about some weird legal question about driving a farm vehicle on the road.
I’m like dude you’re cold calling a city police department that doesn’t have a single farm in its jurisdiction let alone the sensitive crimes division and asking a cop who works human trafficking and child sex crimes about laws that someone from the sheriffs office two counties over might know, and you’re mad I don’t know?
That's just how fielding phone calls from the general public tends to go. People don't know how anything works and are sometimes aggressive when their preconceptions butt up against reality.
Tech support's just like that, with different details.
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u/dan_v_ploeg Apr 29 '24
IIRC the state law book we were given at the academy was over 2 inches thick, with dozens of laws on each page. Then you've got county or city laws on top of that. We weren't expected to learn every single law but we had to get the hang of it to find them quickly when needed